Perch

Connect with customers and take charge of social media with Perch.

Perch simplifies social and reviews, taking the guesswork out of customer engagement.

Perch brings clarity to social media for small businesses, identifies what’s most important, and offers marketing guidance on how to best engage with customers.

CONNECT WITH CUSTOMERS

Responding to social posts and customer reviews can be tricky. Perch clears up the question of how to reply by identifying both negative and positive feedback, then models the best responses and teaches business owners with examples.

FOCUS ON WHAT’S IMPORTANT

When it comes to Facebook, Google and customer reviews businesses often struggle to know what’s worth their time. Perch makes it easy for businesses to focus on the social posts and reviews that matter the most by monitoring multiple social feeds, prioritizing them and then advising where and when to engage.

ATTRACT NEW CUSTOMERS

Winning new customers online can feel impossible. Perch helps businesses get recommended by identifying opportunities quickly, encouraging engagement and explaining how to best respond.

STAY ON TOP OF SOCIAL

Perch is the easiest way to watch, learn, and discover what's being shared about a local business and its competition. Scroll a single feed - all in one mobile app - to capture the total online conversation about what’s being said about a business across multiple networks in a timely way.

TRACK COMPETITORS

Keep your finger on the pulse of conversations and monitor how your “share of voice” compares side-by-side with direct competitors. See what types of social content is engaging new potential customers.

STAY INFORMED WITH ALERTS

Did someone just post a photo at your business or write a new review on Yelp? With mobile notifications and scheduled email digests, Perch alerts you as things happen and raises the awareness level of negative reviews. Get guidance on how to best respond- quickly.

★ SXSW Appy Awards winner of “Best Business App”

★ Named a “must-have” app for small businesses - Forbes

★ Featured in Business Week, MediaPost, Techcrunch, and more

Brought to you by ThriveHive, an industry-leading provider of digital marketing solutions.

What's New in the Latest Version 3.1.4